Computers: How well can we function without them?

July 18th, 2009

Below is the Editorial column from the weekly Boothbay Register of July 16, 2009.

The reason I post it here is that it brings home the point that I make here - repeatedly: We all need to ensure that we have a good backup plan for our own personal computers. This includes maintaining backup copies of all of our pictures, music, text documents, spreadsheets, business files, favorites/bookmarks, e-mail, and so on.

All too often I am called by a customer to help them after they have lost some or all of their precious data. I think the easiest way to do this is to purchase an external hard drive, the larger the better. These, like Western Digital’s MyBook, attach simply via a spare USB port. They need not be online all the time; only when you want to make a backup or access backed-up data.

Amazon, and probably others, currently has a sale on the 1TB, that’s one terabyte or 1000 billion characters of storage for $119. That is a good buy for a good product. It is what I use. It is large enough to satisfy my backup storage needs for a long time.

So make yourself a plan to backup your data regularly and look around for a device you can use to do that. Here is the editorial:

COMPUTERS: How well can we function without them?

We don’t know about you, but we find the world’s heavy dependence upon computers a bit disconcerting. Granted, that’s probably because we were trained in the old school. You know, the one with manual typewriters, and reading, ’riting and ’rithmatic done the old-fashioned way without benefit of a calculator. You were expected to know that 8 times 8 was 64, even if there was no calculator around to tell you, and to figure how many times 7 would go into 100 without pushing buttons to find the answer.

It’s not that we don’t appreciate the tremendous convenience that the modern-day world offers, it’s just that we get nervous when we see what happens if a computer-dependent system fails. Nearly every business in America feels the impact. Food markets and department stores come to a standstill. Gasoline pumps are out of commission.

What concerns us the most is not so much the inconvenience which results, so much as the potential for serious consequences. Case in point: the Web site attacks of last week which impacted many of our government offices. It’s frightening to think about our nation’s dependency upon computers, and how well we could function (or not!) if they failed. Our ships, planes, and other means of defense rely on computers for nearly everything, and, while last week’s cyber-assault didn’t hurt national security directly (or so they say), just think about what it could have done! We don’t have a corner on the market when it comes to computer skills; our enemies have them, too.

Knowing how ill-prepared most folks seem to be when their computers go on the blink, we can’t help but wonder how our national security system would work if we had to go back to the defense methods before the computer age.

It would be interesting to experiment a bit, wouldn’t it, just to better prepare ourselves. In our own office, we used to joke when our computer system went on the blink, or the power failed. After all, our manual typewriter still worked. Unfortunately, technology has come too far, and, like most other places, we’d find ourselves behind the eight ball.

Think about it in your own situation. What’s your own back-up plan? Even more important, how well can our nation (and many others, as well) fare if their computer systems fail? Like we said, it’s enough to make us more than a little bit nervous.

Mary Brewer

Windows 7 Release Candidate

July 16th, 2009

 I received this e-mail today. Note the October 22 date. FYI, I did NOT install the Beta version even though I downloaded it at the time.

 Windows 7 Release Candidate

Notice: Downloads will end August 20

Thanks for all your help building Windows 7. We are on our way to the last big milestone: Release to Manufacturing. Starting on October 22, you’ll see it on PCs and store shelves. As we gear up for that, it’s time to wind down the Release Candidate testing program.

If you or a friend needs a download, you’ve got time. We’ll continue to offer the RC download until August 20, 2009. After that, you won’t be able to get the download, but if you have the bits, you can still install the RC and get a key if you need one. (To get a key, just go to the Downloads page and follow the instructions.)

Tell us what you think. If you’re using the Windows 7 Release Candidate, we hope you like what you see. Let us know — go to http://input.microsoft.com and tell us what you think. You’ll be able to give feedback on various aspects of the operating system.

Got the RC and need help? Experts on the Windows 7 Forum can help answer your questions. The forum also gives you a way to share what you’ve learned with other people.

 

Essential resources

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The Installation Instructions give you the info you need to get started.

 

 

 

 

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The Windows 7 online forums are a great place to start.

 

Thanks again for your investment in Windows 7.

The Windows 7 Team

 


 

 
 

IANYSE

July 13th, 2009

I once asked one of my sons a rather stupid question about something, and he responded with “IANYSE”. I asked him to explain, and he said it means “I am not your search engine”.

This reminds me to remind you readers that when you encounter any problem with your PC, one of the first things you should do is a Google search (or your favorite search engine) of any indicators you might be seeing on your PC. You may get a cryptic error message and not know what to do. Do a Google search using the first however many words of the error message you can remember, and you may be surprised to find that others have had the same problem and that they have published a solution to the problem in one of the many, many user forums on the web.

Save time, save money, and get a quick fix to your problem, and feel good about doing so!

Microsoft admits it knew of critical IE bug in early ‘08

July 10th, 2009

This is just one more reason NOT to use Microsoft’s Internet Explorer as your browser.

Microsoft admits it knew of critical IE bug in early ‘08

Google Chrome OS: Does the World Need Another Operating System?

July 8th, 2009

From pcworld.com, but written about in lots of places today:

When Google first launched its Chrome Web browser, many of us immediately saw Chrome as Google’s extension of an operating system. Now, that prophecy is fulfilled with news of Google’s plans to open-source the Chrome OS code later this year with view to have it available in the second half of 2010. But immediately, this raises fundamental questions about what, exactly, defines an operating system, and what will distinguish Android, the open-source mobile OS spearheaded by Google, from Chrome OS.

Read More Here

Are you a Vista user or might you become one?

June 29th, 2009

If you are saddled with a computer that is running Vista, or God forbid, you need to buy a new computer before October, and one that will come with Vista, then this post is for you.

Computers sold starting in October will come with the new Microsoft Windows 7 installed on them. This is good, or put another way, better than having to buy a machine with Vista. Early reports on Windows 7 seem to suggest that it will be better than, and perform better than, Vista.

So take heart Vista users, the end is near!

If you currently have a Vista computer, there are two things I’d suggest you do.

1) Download, install, and then run the Windows 7 Upgrade Advisor Beta on your Vista machine. You can download it here: Windows 7 Upgrade Advisor Beta.

It’s not totally clear to me, but after you run it, you will get a window that looks something like this:

windows-7-upgrade-advisor-output.JPG

The important thing about my output above is that is indicates that I passed all 4 system requirements. The other items are worth noting, but not show-stoppers.

2) After running the above and getting satisfactory results (note: you may not get satisfactory results - call me) you now have an opportunity for only about one more week, to purchase a copy of Windows 7 from Microsoft for only $49. This is roughly a 50% savings, and the product won’t be shipped to you until October. In buying this right to a copy of the new operating system, you will have saved about $50 on what will be the retail price of Windows 7 Home Premium.

FYI, I just did this because I will need to learn Windows 7 early and I can’t resist a bargain.

Go to this Microsoft web page and view the vendors offering this product ( I bought mine at Amazon.com). Select a vendor and follow the ordering procedures:

Windows 7 Pre-Order Offer

Analyst: $120 for Windows 7 ‘way too much’

June 26th, 2009

I am thinking I’ll buy in to the $50 special offer these 2 weeks, just to have a copy on the shelf that I can install on a backup machine for testing. That offer is a good deal for someone like me who must get early hands-on experience.

Analyst: $120 for Windows 7 ‘way too much’

Backing up your data

June 24th, 2009

A customer called the other day stating that their PC had “crashed” and it would not boot, and it was feared that all was lost. Unfortunately I was not in town to assist, so I recommended another PC professional to do the job. Instead the customer went ahead and reinstalled the operating system, basically starting from scratch, and LOST ALL OF THEIR DATA! Just think what this would mean to you. Your pictures, music, perhaps small business financial data, documents, etc., all GONE and never to be seen again.

Let me say this first: it has been many years since I have seen a hard drive crash where data was not retrievable. In many, many customer cases I have been able to retrieve all of the customer’s data from a crashed system. You see, what normally happens in these cases is that the operating system is unable to startup, usually because a system file or two or three get damaged. The result: an apparent system crash and lost data. But hold on. Your hard drive can be removed, if necessary, and placed on another system where it is entirely readable, not as a system disk, but as a data repository. In this way I, or any other PC professional, can copy all of your data to some portable external device - maybe a flash (or thumb) drive, a DVD or multiple DVDs, etc. Just like that, all of your data is retrieved and saved. Usually NOTHING is lost! This can be completed for something less than $150. Compare this price to the value of your lost data.  If something like this happens to you, please call me or your PC professional of choice for help.

All  this leads me to my subject of the day, and this is not new from me. Look at some old posts and you’ll find I have been on my soapbox preaching backup of your data on a regular basis.

I use an external hard drive for data backup. I happen to have a Western Digital My Book with a 1TB capacity for this purpose.  There are dozens of other choices available to you. These devices attach via a USB cable to your PC (or in fact other PCs in your home as well). Using Windows Explorer, I manually copy all of the contents of MY DOCUMENTS to a new folder on my external drive. It takes me maybe 15 minutes, and I have complete backup of all of my data. I do not want to lose my family photos or my music, so this is my insurance. I keep about 4 copies of MY DOCUMENTS on this large external hard drive, these being the last 4 quarters’ backups.

The 1 TB My Book, or most other solutions like this one, cost under $150. This is a one time expense, and is certainly worth it for the comfort it will provide you.

I have no affiliation with Amazon or any other retailer, but I just checked on Amazon and see my drive on sale for $119. How can anyone afford to be without one of these devices?

Western Digital 1TB My Book on sale at Amazon

Contact me with questions here

Used IT gear: How to get good stuff cheap and avoid the lemons

June 23rd, 2009

 This may be a timely article. There are many sources of good, used computer equipment out there.

 Used IT gear: How to get good stuff cheap and avoid the lemons

10 Excellent Tech Gifts for Your Dad or Grad

June 18th, 2009

From our friends at PCWorld.com.

10 Excellent Tech Gifts for Your Dad or Grad

IT pros prefer old XP over new Windows 7

June 17th, 2009

This article is from ComputerWorld.com. All I can say is AMEN!

IT Pros prefer old XP over new Windows 7

Review: Apple’s 15-in. MacBook Pro now faster — and cheaper

June 16th, 2009

I want a MacBook so bad I can taste it! However, until Apple’s prices drop another 50% I just don’t see affording one. The big price drop they speak of in this Computerworld.com title reduces the price DOWN to ONLY $1699!!! You can see where I am coming from. The most I have paid for a laptop in the last few years is around $800, so Apple has a long way to go. I am afraid I will keep on plugging along with my Windows XP machines. At least I am comfortable and familiar with them and XP, and I know if I want to, I can make Windows XP last as long as I will ever need to. Anyway, here is the big Apple announcement, as found at Computerworld.com:

Review: Apple’s 15-in. MacBook Pro now faster — and cheaper

IE 8 causes big problems on some PCs

June 11th, 2009

 This comes from Windows Secrets (http://www.windowssecrets.com/). Those of you who know me or who have read this blog know that I have always recommended that you stay away from Microsoft’s Internet Explorer (IE), using it only when absolutely necessary.

I am afraid that IE8 has now been downloaded to some of you through Automatic Update. If you have been following here over time, you know that you can override the installation of any MS update, as I just did when I found it downloaded and ready for installation on one of my laptops.

If you have not yet seen IE8 headed your way, be on the lookout and block its installation. There is no need to rush into it at this time. Give it some time and wait until MS makes it ready for prime time.

In the meantime, I recommend and use Mozilla’s Firefox as my browser of choice. If  you don’t yet use Firefox, you can get it here. It is, as always, FREE.

IE 8 causes big problems on some PCs

Dennis O'Reilly By Dennis O’Reilly

The new version 8 of Microsoft’s Internet Explorer browser has some features that version 7 doesn’t.

But that’s no guarantee that upgrading to IE 8 will go smoothly on your PC.

The perils of software updates were brought home to computer-repair business owner Bob Millard as he attempted to heal the XP systems of three clients who had recently moved from IE 7 to IE 8:

  • “I have a computer repair business. In the last two weeks, I’ve had to fix three XP laptops after the installation of IE 8 made them inoperable. In each case, after the update, the desktop on each of these computers was blank except for the desktop wallpaper.

    “It didn’t matter whether you started the system in normal or safe mode, all desktop items — including the taskbar — were missing. The only way I could get them back was by using one of my bootable utilities that would allow me access to the restore points. On two of these laptops, restoring back a few days corrected the problem.

    “On one of them, even though I got all the desktop functions restored, I didn’t have Internet access or any access to USB devices. I tried to remove IE 7 (IE 8 was gone after the restore) but there was no remove/uninstall option in the Add/Remove Programs window.

    “I was able to use a remove-IE7 utility that I have [IE7 EasyRemove, available at the Drive Headquarters site] to get back to IE 6, and now the system is working again.

    “Bottom line: There are big issues in Internet Explorer 8 land.”

Bob told me that he subsequently reinstalled IE 7 on two of the laptops and everything worked as expected. However, the third still lacked USB access and had other problems with IE 7 installed, so Bob left IE 6 on that machine — at least until he could find the required fix.

Despite the potential pitfalls, I recommend that if you must use Internet Explorer, install the latest version that won’t trash your system. If IE 8 crashes and burns, revert to IE 7. If IE 7 brings you grief, roll back to IE 6 — but only long enough to get things working again. Old versions of IE are too insecure for today’s scary Web.

Microsoft sets Windows 7 launch for Oct. 22

June 4th, 2009

Here we go again. Microsoft is making it clear that they want our Christmas Season business and they won’t let Vista stand in the way. It seems to me that this has been rushed, and I hope I am not one who MUST buy a new machime in the early days of Windows 7.

This article is from Computerworld, but the story was covered everywhere yesterday.

Microsoft sets Windows 7 launch for Oct. 22

A rocket powered computer

June 3rd, 2009

6/3/2009

Tom wrote from Larned, KS. He reported that he needs a new computer. It should boot fast, load programs fast, compile video fast. In other words, he feels the need for speed!

Tom, you and I think alike. I can’t stand to wait for a computer. I want Word to open NOW. I want my browser to load YESTERDAY. I want to see Windows shuckin’ and cookin’.

So, there are some obvious things you need. Make sure you have a first-rate chip. The absolute best is usually too costly. It’s OK to come down a step or two. Intel’s absolute best for consumers is its Extreme line. I’d skip that. You need a regular Core 2 Quad. The best AMD chip is the Phenom. Get the triple core, rather than the quad. Very few programs can use more than one core.

Be sure your new motherboard can handle 64-bit computing. If the salesman seems uninformed, check the computer manufacturer’s Web site. And be sure that the Windows version is 64-bit. To confirm that, click Start>>Control Panel. Double-click System. Look in the System section.

You can install gobs of memory. I wouldn’t go overboard. Four gigabytes should be enough. Be sure the computer can take that much. The manufacturer’s site can help with this, too.

You’re probably not going to see a consumer box with a solid-state drive. Such a drive could very well be faster than a conventional drive. But solid state drives are expensive and small. I’d go for a serial ATA drive with at least 500-gigabyte capacity. Terabyte drives also are available. I’ve seen them advertised at less than $100 online. Buy a drive that runs at 7200 rpm.

Finally, I’d pop for a 512MB video card. And I’d use two monitors. Windows handles dual monitors with aplomb.

You may be tempted to use a RAID (Redundant Array of Independent (or Inexpensive) Disks) setup. Level 0 (striping) is supposed to speed up the computer. That hasn’t been my experience. I think RAID setups just introduce complexity. Don’t go there.

You’re all set, Tom. Don’t get a speeding ticket!

Review: 2 USB devices offer easy remote access

June 2nd, 2009

The article referenced is from Computerworld. This is quite amazing and, I would think, something that will be very popular with business people who travel. It might also be useful to me as the PC Doc, but that remains to be seen. Since many people turn off their home PCs while away, it probably won’t be too useful to them unless they change their ways and leave the PC powered on.

Review: 2 USB devices offer easy remote access

SuperAntispyware

May 28th, 2009

Those of you who follow this blog know that I have been recommending SuperAntispyware for quite some time now, since actually, the day one of you told me about it (thanks John!)! It is now an integral part of my security toolkit.

I ran across this article on WindowsSecrets.com, and thought I’d pass it on. I was surprised to see that these techies only found this program now, but at least they did like it.


Free antispyware tool has a bombastic name


I’ve received many reader recommendations for an antispyware tool I’d never heard of before: SUPERAntiSpyware.

With a name like that, I assumed that the program had to be bogus. But it is, in fact, a legitimate antispyware program, despite the exuberant name.

As with many security programs, there’s a version of SUPERAntiSpyware that’s free for personal use and a “pro” version (U.S. $29.95) that adds a few functions. As I’ve said many times before, I’m a big fan of free tools that I can install on the PCs of friends and family for them to use after I leave.

SUPERAntiSpyware claims to run on all versions of Windows since 98, but it requires 256MB of RAM. That’s a common amount of system memory for an XP machine but is probably more than you’ll find on typical Windows 98–era hardware.

The program uses a traditional full installer and asks to download updates at install time. Immediately after installation, the app recommends that you scan your system for spyware. The program’s quick scan took just a couple of minutes when I ran it on the small Windows XP VM that I use for testing.

I’ve installed a handful of random malware samples into an inactive directory on this test VM. SUPERAntiSpyware identified one of the malware files as well as the usual “spyware” browser cookies. The utility’s performance was adequate and the VM remained responsive during the scan. The process required about 80MB of RAM while actively scanning.

I didn’t have a real spyware infection to throw at the program, but in my very limited testing, SUPERAntiSpyware performed well. Based on my test results and the number of readers who recommend the program, I’m definitely going to put it into my toolbox. You can download a copy of SUPERAntiSpyware from the vendor’s site.

Spybot

May 26th, 2009

As much as I try to put Spybot on the back burner and not use it anymore, I still find it is needed. I was working on a customer’s machine and ran Malwarebytes’ Anti-Malware and SuperAntispyware.  This machine had many problems. After deleting all of the things they found, I ran Spybot, and it found an additional 70 problems, which it then fixed. Some of these 70 were pretty serious, and this exercise just goes to show that different people in diferent countries bring their own experiences to the table and see things differently, to which I say Amen and Thank You!

Spybot is still a valuable and necessary component of my security suite.

IE8 & Google’s Chrome 2.0: First Impressions

May 22nd, 2009

These are two unrelated topics in one.

First, re. IE8 I recommend taking a wait and see attitude. There is no reason to rush into this. Most will probably get it accidentally one day through Microsoft Updates. That’s the way most people got to IE7, which IMHO is nothing to write home about.

The second topic within this topic is Google’s continuing attempt to popularize their own browser, Chrome. I tried an early version and uninstalled it after a couple of days. I imagine that one day, but not soon, Google, with its awesome technical savvy, will get Chrome to the point where it will serve nicely as an IE or Firefox replacement, but as above with IE8, there is no reason to rush and make any commitment to Chrome. There is no harm, however, in trying it. It’s an easy download and install, and it’s easy to uninstall as well, if/when you decide that’s what you want to do.

The author of this article on pcworld.com has some comments about Chrome.

Google’s Chrome 2.0: First Impressions

As for me, I’ll take a wait and see position on this one as well as on IE8.

HP laptop batteries recalled for overheating

May 15th, 2009

It might be worth reading this cnet.com article if you are an HP or Compaq laptop owner.

HP laptop batteries recalled for overheating